What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Hearing Enhancement Centers we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.6 out of 5 Stars based on 51 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Engaging and helpful.The process was fully explained to me . Love the new hearing aids

Reviewer Profile Photo christopher silva, on Google

Very comfortable atmosphere friendly kind and explained everything to my friend

Reviewer Profile Photo Angela Woods, on Google

This was a fabulous experience.Everyone was most helpful and everything including the cost was given right up front.All my questions were answered promptly.I use my hearing aids everyday and they certainly have improved my life.My brother-in-law paired them with my phone so I have been enjoying my music again. Thank...

Reviewer Profile Photo Ann Fickett, on Google

3 years ago I walked into Hearing Enhancement Centers and met Al and his great staff. After meeting with an Ear Nose & Throat specialist, I knew I needed hearing aids, and Al's was the third place I went to. It was a different experience from the first 2, as...

Reviewer Profile Photo mdbeaudoin, on Google

Great place to go. Doctor was great to work with.

Reviewer Profile Photo k fortin, on Google

This place is awesome. Very professional, friendly, and go above to make sure there customer is taken care of.

Reviewer Profile Photo Gail Fortin, on Google

I had been dragging my feet about having my hearing rechecked, and seeing if my aids could/should be tweaked. So glad I finally made an appointment with Jason at Rochester Hearing Enhancement Center! Because of Jason I found that my hearing aids had many more functions than I had been...

Reviewer Profile Photo C Michael Logan, on Google

I recently completed the process of getting Mom's hearing aids. She was so nervous about it that she backed out of the process a year ago. Well, we showed up again and Jason was as caring and kind as he was the first time. Mom got her hearing aids this...

Reviewer Profile Photo Shaun Lagueux, on Google

Friendly and knowledgeable.

Reviewer Profile Photo Mark Kowalski, on Google

Love this place. They have helped my daughter’s language improve and helped my hearing. They are patient and attentive.

Reviewer Profile Photo Marie Popkin, on Google

Everyone is super responsive and available

Reviewer Profile Photo beverly dieterich, on Google

Al is very knowledgeable and is a true pleasure to work with. A++

Reviewer Profile Photo Daniel Shapiro, on Google

I am glad that I found the Hearing Enhancement Centers. I knew something was wrong when anytime if someone needed to talk to me or they were trying to get my attention they would have to talk loud before I heard them.

Reviewer Profile Photo Heather Jache, on Google

Been coming here for a few years now for my hearing needs! Great staff, really pay attention to your specific hearing issues, and very accommodating to my schedule and preferred communication style. I would recommend them to anyone without hesitation.

Reviewer Profile Photo Kim Campbell, on Google

My experience with the Hearing Enhancement Center in Concord was exceptional from the first welcome from the front office staff to the day I picked up my hearing aids. My initial audiological testing was a comfortable and reassuring process. I felt I was receiving excellent interpretation of my results. I...

Reviewer Profile Photo Sherri W Harden, on Google

I cannot say enough good things about the capability, responsiveness and service of the staff at Hearing Enhancement Centers. Absolutely first rate. Al and team correctly and accurately assessed my needs and then offered me a range of options that met my specific case. And their followthrough post sale is...

Reviewer Profile Photo Thomas Rath, on Google

Great personal service, great products

Reviewer Profile Photo leon Parker, on Google

Very kind. Very easy. Non intimidating process. Does not try to sell you anything. Highly recommend!

Reviewer Profile Photo Heather Hannafin, on Google

We have been clients of Al's for almost 10 years. He is honest and professional. He does a great job of helping decide what product best suites our needs.

Reviewer Profile Photo Dawn Grimard, on Google