Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.6 out of 5 stars based on 72 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Thorough hearing evaluation, prompt and efficient help with routine maintenance of hearing aids, courteous and absolutely first rate, start to finish.

Reviewer Profile Photo Karen Gundersheimer, on Google

Very professional and knowledgeable.

Reviewer Profile Photo Memeco Rodriguez, on Google

Engaging and helpful.The process was fully explained to me . Love the new hearing aids

Reviewer Profile Photo christopher silva, on Google

Very comfortable atmosphere friendly kind and explained everything to my friend

Reviewer Profile Photo Angela Woods, on Google

This was a fabulous experience.Everyone was most helpful and everything including the cost was given right up front.All my questions were answered promptly.I use my hearing aids everyday and they certainly have improved my life.My brother-in-law paired them with my phone so I have been enjoying my music again. Thank you

Reviewer Profile Photo Ann Fickett, on Google

3 years ago I walked into Hearing Enhancement Centers and met Al and his great staff. After meeting with an Ear Nose & Throat specialist, I knew I needed hearing aids, and Al's was the third place I went to. It was a different experience from the first 2, as I was made to feel comfortable, important, and Al listened to me and my concerns, with no sales pressure to buy anything. He also checked on my insurance and let me know what my costs on several different types of aids that would work for me in different ways. Once I received my hearing aids, Al had me come back from time-to-time to see if they were working well for me and made a couple of very minor adjustments. If the pair of aids that I have ever fails, or should I need an opinion about my hearing, I will definitely be going to Al again.

Reviewer Profile Photo mdbeaudoin, on Google

Great place to go. Doctor was great to work with.

Reviewer Profile Photo k fortin, on Google

This place is awesome. Very professional, friendly, and go above to make sure there customer is taken care of.

Reviewer Profile Photo Gail Fortin, on Google

I had been dragging my feet about having my hearing rechecked, and seeing if my aids could/should be tweaked. So glad I finally made an appointment with Jason at Rochester Hearing Enhancement Center! Because of Jason I found that my hearing aids had many more functions than I had been able to access. My former hearing aid office had neglected to tell me of or even activate many of the features my aids we capable of. I joke with my wife and grandkids now that I have "bionic ears" of course my grand kids have no idea who the Bionic man Steve Austin is..LOL. I will continue to rely on Hearing Enhancement Center for any and all of my hearing aid issues. Thanks Jason!!

Reviewer Profile Photo C Michael Logan, on Google

I recently completed the process of getting Mom's hearing aids. She was so nervous about it that she backed out of the process a year ago. Well, we showed up again and Jason was as caring and kind as he was the first time. Mom got her hearing aids this time and it was a great experience. She loves them and can't believe how much she was missing without them. Thank you, Jason!

Reviewer Profile Photo Shaun Lagueux, on Google

Very knowledgeable and efficient.

Reviewer Profile Photo Jack Batchelder, on Google

Extraordinary

Reviewer Profile Photo Stephen Ferland, on Google

Repairs were done all behind closed doors. Therefore, a teaching moment was lost. All is well with hearing AIDS now.

Reviewer Profile Photo Norman Ayotte, on Google

Always a pleasure to visit Al. Very knowledgeable and helpful!

Reviewer Profile Photo S F, on Google

Friendly and knowledgeable.

Reviewer Profile Photo Mark Kowalski, on Google

Love this place. They have helped my daughter’s language improve and helped my hearing. They are patient and attentive.

Reviewer Profile Photo Marie Popkin, on Google

Everyone is super responsive and available

Reviewer Profile Photo beverly dieterich, on Google

Al is very knowledgeable and is a true pleasure to work with. A++

Reviewer Profile Photo Daniel Shapiro, on Google

I am glad that I found the Hearing Enhancement Centers. I knew something was wrong when anytime if someone needed to talk to me or they were trying to get my attention they would have to talk loud before I heard them.

Reviewer Profile Photo Heather Jache, on Google

Been coming here for a few years now for my hearing needs! Great staff, really pay attention to your specific hearing issues, and very accommodating to my schedule and preferred communication style. I would recommend them to anyone without hesitation.

Reviewer Profile Photo Kim Campbell, on Google

Hearing Enhancement is a great place to get state of the art hearing aids Thanks Al

Reviewer Profile Photo Kurt Wageling, on Google

If I Could give them more stars I would. I first met enhanced hearing 4 yrs ago when my husband and I were both tested for hearing devices. I was fitted for hearing aids. Usage was explained well. During the past 4 yrs I have had to bring them back twice for minor repairs. Both times they were repaired while I waited. No charge. They have 3 convient locations all staffed with the best receptionists! My hearing aid devices broke recently and while I waited for them to be repaired I was given a demo pair to use! Enhanced hearing exceeds customer satisfaction. With this kind of care, why would I go anywhere else?

Reviewer Profile Photo Judi Glidden, on Google

Very knowledgeable and informative about hearing aids. I felt confidant that I chose the right place to get them. Thank you.

Reviewer Profile Photo Pamela Mack, on Google

Albert has always been very helpful in explaining my choices and which hearing aids would be good 4 me. He stands behind the product and helps solve any problems either in person or over the phone. Very good service.

Reviewer Profile Photo Gerard Gaynor, on Google

It was a good visit. Answer all my questions I had.was honset with me.

Reviewer Profile Photo Debra Davis, on Google

Very patient and knowledgeable staff who helped guide me through the process for my first hearing aids.

Reviewer Profile Photo Thomas Dustin, on Google

Everyone was pleasant and professional and searched out my problem in short order

Reviewer Profile Photo Edward Sullivan, on Google

Great service

Reviewer Profile Photo Kurt Wageling, on Google

Hearing Enhancement Centers has been very user friendly—quick to make an appointment, excellent at explaining the relative merits of the various hearing aids, and cooperative in helping determine whether my current hearing aids are fixable or need to be replaced.

Reviewer Profile Photo Robert Poyourow, on Google

My experience with the Hearing Enhancement Center in Concord was exceptional from the first welcome from the front office staff to the day I picked up my hearing aids. My initial audiological testing was a comfortable and reassuring process. I felt I was receiving excellent interpretation of my results. I was reassured that the hearing aids provided by the Center would be an excellent option and that the hearing aids were an excellent product. I was advised of the warranty and the 45 day return policy if needed. My hearing aids were preprogrammed for my hearing loss. The visit for the fitting of my hearing aids was excellent, comfortable and extremely informative and reassuring. I put the hearing aids in and it was an incredible experience. I knew immediately that I would wear them every day with the instant comfort and effectiveness. I was educated about all aspects and options of the hearing aids and again reassured regarding customer service and support. Thank you Latoya Beck, Carl Feltz, Carla Langley and Albert Langley.

Reviewer Profile Photo Sherri W Harden, on Google

I cannot say enough good things about the capability, responsiveness and service of the staff at Hearing Enhancement Centers. Absolutely first rate. Al and team correctly and accurately assessed my needs and then offered me a range of options that met my specific case. And their followthrough post sale is terrific as well. Dealing with diminishing hearing is difficult and the folks at Hearing Enhancement Center have made things much better. I am grateful for their understanding, patience and competence. I recommend them without reservation.

Reviewer Profile Photo Thomas Rath, on Google

Great personal service, great products

Reviewer Profile Photo leon Parker, on Google