We are rated 4.6 out of 5 stars based on 47 reviews on Google.
Read what some of our patients have to say about our staff and our office!
I had been dragging my feet about having my hearing rechecked, and seeing if my aids could/should be tweaked. So glad I finally made an appointment with Jason at Rochester Hearing Enhancement Center! Because of Jason I found that my hearing aids had many more functions than I had been able to access. My former hearing aid office had neglected to tell me of or even activate many of the features my aids we capable of. I joke with my wife and grandkids now that I have "bionic ears" of course my grand kids have no idea who the Bionic man Steve Austin is..LOL. I will continue to rely on Hearing Enhancement Center for any and all of my hearing aid issues. Thanks Jason!!
C Michael Logan, on Google
I recently completed the process of getting Mom's hearing aids. She was so nervous about it that she backed out of the process a year ago. Well, we showed up again and Jason was as caring and kind as he was the first time. Mom got her hearing aids this time and it was a great experience. She loves them and can't believe how much she was missing without them. Thank you, Jason!
Shaun Lagueux, on Google
3 years ago I walked into Hearing Enhancement Centers and met Al and his great staff. After meeting with an Ear Nose & Throat specialist, I knew I needed hearing aids, and Al's was the third place I went to. It was a different experience from the first 2, as I was made to feel comfortable, important, and Al listened to me and my concerns, with no sales pressure to buy anything. He also checked on my insurance and let me know what my costs on several different types of aids that would work for me in different ways. Once I received my hearing aids, Al had me come back from time-to-time to see if they were working well for me and made a couple of very minor adjustments. If the pair of aids that I have ever fails, or should I need an opinion about my hearing, I will definitely be going to Al again.
mdbeaudoin, on Google
2014 was the first time I had help from Jason to get new hearing aids. His help and professionalism was a great comfort, and very knowledgeable. I recently had to get new hearing aids and just found I was having some difficulty with them. All I had to do was get in contact with him, he knew right away which ones I had and told me to set up an appointment to have the tuned and updated and I will be good to go. If it where not for Jason's knowledge, generosity, friendliness and comfort I am not sure where I would be today with my hearing aids. I would recommend Jason and his team to anyone who needs hearing assistance.
amber angus, on Google
Carl at Hearing Enhancement Centers took great care of me from the first evaluation right to delivery of my hearing aids. He explained all about about the hearing aids as they are my first pair and he went over everything step by step on how I can adjust them as the surroundings change . I have been wearing them for 2 weeks now and they are very comfortable and barely noticeable. If your hearing isn’t what you think it should be I recommend you visit Carl at Hearing Enhancement Centers .
Richard Clough, on Google
We visited Hearing Enhancement Center in Gilford looking for advice for my husband and myself on hearing aids. Although my husband had some hearing loss, he did not need hearing aids at this point. But I did. I was told of the options, made a decision for a thirty day trial and that is where the experience with Heating Enhancement Centers began. I was given a follow up visit in a week and after that two weeks later. One time I sent a message on a Sunday night and got a call back from the owner that night! And it was not an important message. I was listened to each visit, my questions were addressed and explained. I did not feel rushed. They have been in business more than 25 years and have not had one complaint with BBB! That is an impressive record! And now, after having dealt with them for a couple of months I can understand it. We have recommended them to several of our friends and we would not hesitate to keep doing that. We are impressed with their level of care. Even the office manager is caring and helpful! I can't say enough good things about a business that no one really wants to deal with!
Judi Glidden, on Google
Going to Hearing Enhancement Center and dealing with Al was a fantastic experience. My husband and I found l to be extremely knowledgeable and helpful. He is very good at taking the time to explain everything thoroughly. He also was not a high pressure salesperson, and went out of his way to help us. My husband went home and can hear things that he hasn’t in years. A great product and an extremely positive day. I will recommend it to everyone I know.
Kathleen Jenkins, on Google
Been coming here for a few years now for my hearing needs! Great staff, really pay attention to your specific hearing issues, and very accommodating to my schedule and preferred communication style. I would recommend them to anyone without hesitation.
Kim Campbell, on Google
Great personal service, great products
leon Parker, on Google
Very kind. Very easy. Non intimidating process. Does not try to sell you anything. Highly recommend!
Heather Hannafin, on Google
Al Langley and the staff at the Concord office are professional and friendly, and they made every effort to help me with my hearing problem. The one-month no-obligation field trial program is a great way to explore solutions without having to commit to something that might not work. Al is very knowledgeable and worked closely with me to find hearing aids that work very well, especially addressing my problem of being unable to clearly hear sounds in the higher frequencies. I highly recommend them.
Robert Maccini, on Google
We have been clients of Al's for almost 10 years. He is honest and professional. He does a great job of helping decide what product best suites our needs.
Dawn Grimard, on Google
I cannot say enough good things about the capability, responsiveness and service of the staff at Hearing Enhancement Centers. Absolutely first rate. Al and team correctly and accurately assessed my needs and then offered me a range of options that met my specific case. And their followthrough post sale is terrific as well. Dealing with diminishing hearing is difficult and the folks at Hearing Enhancement Center have made things much better. I am grateful for their understanding, patience and competence. I recommend them without reservation.
Thomas Rath, on Google